The convergence of voice, video, and data communications around a shared IP-based infrastructure promises many benefits. But how should you select an enterprise-class unified communications solution?
This white paper suggests that the key is to build in sufficient flexibility to accommodate new developments as your needs evolve, while extending the value of your existing IT investments, establishing immediate value, and promoting end-user adoption.
This vendor-submitted briefing has been produced by Cisco, and is designed, says the company, to help users to navigate the path towards unified communications by suggesting ten areas that should be considered when evaluating enterprise-class UC systems.
While the paper offers Cisco perspectives and solutions, the underlying ten-point plan it suggests is based on sensible strategic and operational thinking, and on that basis UCInsight is happy to make it available below.