Vonage snaps up iCore to create major UCaaS presence


Cloud communications provider Vonage has announced that it is to acquire iCore Networks, a provider of enterprise Unified Communications as a Service (UCaaS), for $92 million.

Vonage believes that the deal will create the broadest multichannel distribution platform in the industry, and the largest salesforce in the UCaaS market. iCore currently supports more than 85,000 customer seats and derives more than 60 per cent of its revenue from customers with 100 or more seats. Revenue churn is less than one per cent, it says.

“iCore is an excellent strategic fit and a natural complement to Vonage’s rapidly expanding UCaaS business,” said Vonage CEO Alan Masarek. “This acquisition will deepen our penetration at the higher end of the business market and further strengthen our industry leadership.

“iCore has a proven track record of delivering the innovative UCaaS solutions required by mid-market and enterprise companies, and has been particularly successful combining hosted communications with complementary cloud services to create a robust unified communications experience.”

Stephen G Canton, CEO, chairman and founder of iCore, said: “In less than two years, Vonage has become the fastest-growing provider of UCaaS solutions for business, and becoming part of Vonage will instantly put iCore at the forefront of this growth. I couldn’t be more excited that iCore’s employees and customers will now benefit from Vonage’s strength, scale, and leadership position in the industry.”

iCore offers a broad range of voice, video, mobile and collaboration services and uses the same BroadSoft BroadWorks call-processing platform as Vonage, easing integration for iCore’s customers.

About Author

Chris Middleton

Chris Middleton is a widely respected business and technology journalist, author, and magazine editor. In recent years he has been Editor of Computing (where he remains Consulting Editor); co-founder and Managing Editor of Professional Outsourcing – a magazine he developed from scratch and grew to be the leading magazine in its field; Editor of CBR in its most successful year; and co-founder and launch Editor of Sourcingfocus.com. Today, he is co-Director of EastwoodMiddleton Publishing, and founder, designer, and Editor in Chief of Strategist magazine (UK), the boardroom magazine that provides strategic insight for business leaders, and of its mobile-first digital edition at www.iamtheStrategist.com. He is also co-founding Editor of Child Internet Safety magazine, and a contributing Editor of Diginomica.com. Over the years Chris has also written for, among many others, The Guardian, The Times, the BBC, and Computer Weekly. He is the author of several successful books on digital media, and a commissioning editor of more than 50 books.