Specialist SMB unified communications provider Everything Voice has deployed Unify’s Circuit collaboration tool within the organisation.
Circuit – which debuted last autumn – allows Everything Voice to provide its employees with voice and video calling, presence and instant messaging, and a wide variety of mobility features, all from under Unify’s much-trumpeted ‘single pane of glass’: a platform- and device-agnostic WebRTC application.
Read UCInsight’s exclusive Unify CEO interview at the time of the launch here.
Everything Voice, established in 2011, says that it has always been a customer-focused business that values face-to-face engagement with its clients, but admitted that having that internal culture can cause organisational challenges.
“As a small business, this means that many of Everything Voice’s employees are mobile ‘anywhere workers’,” said the company. “They often find themselves working on the road, remotely from a client’s office or even at home.
“But while this has helped the team to build up an extensive knowledge base of projects, it has also resulted in many ‘siloed’ working practices. Many of Everything Voices’ team may be working on the same project, at the same time, in separate applications and documents, with little time to connect and collaborate dynamically.”
Neil Hutchinson, Director of Business Development at Everything Voice, explained that by adopting Circuit, Everything Voice has “achieved its goal of driving collaboration,and better, more connected communication and knowledge-sharing into the business.”
He added that Circuit has also “increased flexibility and agility to our workforce, enabling them to find and execute new ways of working that have improved their work/life integration.”